This Privacy Policy explains how CALMed (“we,” “us,” or “our”) collects, uses, and protects the personal data of individuals when you visit and use our website, calmed.sg (the “Service”).
We are committed to complying with the Singapore Personal Data Protection Act 2012 (PDPA).

1. Personal Data We Collect

We only collect Personal Data that is reasonably required for the purposes we have notified you of. “Personal Data” is data about an individual who can be identified from that data.

• Data You Voluntarily Provide (Explicit Consent):
• • Email Address and Name: Collected when you subscribe to our newsletter, register for an account, or submit a contact form.
  • Feedback/Comments: Content you submit to us via the website.
• Data Collected Automatically (Deemed Consent/Necessary for Service):
• • Usage Data: Information your browser sends us, such as your IP address, browser type, operating system, pages viewed, and the time/date of your visit.
  • Cookies: Small data files used to store your preferences and track your website activity. We use these to improve user experience.

2. Purposes for the Collection, Use, and Disclosure

We will collect, use, and disclose your Personal Data only for the following notified purposes:

• Service Provision: To provide, operate, and maintain the CALMed website and its features.
• Communication: To respond to your enquiries, send you important service updates, and deliver any newsletters you subscribed to.
• Improvement & Analytics: To analyze website usage and traffic to improve the design, content, and functionality of CALMed.
• Security: To detect, prevent, and address technical issues or fraudulent activity.

3. Consent

By using the CALMed website, you signify your acceptance of this Privacy Policy.

• Explicit Consent: We will ask for your clear consent when collecting data (e.g., ticking a box before submitting a form or signing up for a newsletter).
• Withdrawal of Consent: You may withdraw your consent for the collection, use, and/or disclosure of your Personal Data by us at any time by contacting our Data Protection Officer (see Section 8). Please note that withdrawing consent may affect our ability to provide certain services to you.

4. Disclosure of Personal Data

We do not sell your Personal Data. We may disclose your data to the following parties:

• Third-Party Service Providers: Companies that perform services on our behalf, such as website hosting or email delivery. These parties are contractually bound to keep your data confidential and use it only for the purposes we instruct.
• Legal Requirements: Where required by law, such as a court order, or to comply with a request from a regulatory body in Singapore.

5. Protection of Personal Data (Security Obligation)

We implement reasonable security arrangements to protect Personal Data in our possession or under our control to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. However, no method of transmission over the Internet is 100% secure.

6. Access and Correction (Your PDPA Rights)
Under the PDPA, you have the right to request:

• Access: Information about how we have used or disclosed your Personal Data in the last year.
• Correction: Any errors or omissions in your Personal Data that we hold.

Please submit your request to our Data Protection Officer (see Section 8). We may charge a reasonable fee for an access request.

7. Changes to This Policy

We may update this Privacy Policy to ensure it remains consistent with our business and any changes in legal or regulatory requirements. We will notify you of any material changes by posting the new policy on this page and updating the “Effective Date.”

8. Contact Information and Data Protection Officer (DPO)

If you have any questions about this Privacy Policy, or if you wish to withdraw consent or make an access/correction request, please contact our Data Protection Officer (DPO):

• Email: privacy@calmed.sg